SALES SUPPORT (FRENCH)

  • Ghana/Rwanda
  • Permenant
  • TBC
  • Permenant
  • Urgent

Strategic Outreach: Meet our Sales Assistants, your lead navigators. Proficient in CRM systems, email outreach, and social media platforms, they amplify outreach efforts. Skilled in video conferencing and reporting tools, they collaborate seamlessly. These experts thrive on engagement strategies, pipeline management, and market insights. Remoteli's professionals redefine prospecting, ensuring your sales journey gains traction with every step.

Prospecting: Sales Assistants are responsible for identifying potential leads and prospects through various sources, including research, social media, and industry databases.

Outreach: They initiate contact with leads through emails, calls, and social media messages to introduce the company's products or services and generate interest.

Qualification: Sales Assistants assess the suitability of leads by conducting qualifying conversations to understand their needs, pain points, and whether they are a good fit for the company's offerings.

Appointment Setting: They schedule meetings or demos for the sales team with qualified leads who show genuine interest in exploring further.

Engagement Strategy: Sales Assistants develop tailored communication strategies to nurture leads and keep them engaged throughout the sales funnel.

Pipeline Management: They maintain accurate records of interactions in CRM systems, track lead progression, and ensure data hygiene for effective pipeline management.

Market Research: Sales Assistants stay informed about industry trends, competitive landscape, and customer needs to provide relevant insights during conversations.

Collaboration: Sales Assistants work closely with the sales team to hand off qualified leads, ensuring a smooth transition from the prospecting stage to the sales process.

Feedback Loop: They provide valuable feedback to marketing and product teams based on interactions with leads, helping refine messaging and product offerings.

Metrics and Reporting: Sales Assistants track key performance metrics, such as lead conversion rates and outreach effectiveness, and provide regular reports to the sales leadership.

Lead Nurturing: Sales Assistants maintain ongoing communication with leads who are not immediately ready to purchase, nurturing them over time until they are more receptive to the sales process.

Customised Presentations: They tailor presentations and conversations to showcase how the company's solutions address specific pain points and challenges faced by potential clients.

Objection Handling: Sales Assistants are skilled in addressing objections and concerns raised by leads, providing insightful responses to alleviate doubts and build confidence.

Networking: They actively participate in industry events, conferences, and online forums to expand the company's network, generate new leads, and establish a brand presence.

Customer Relationship Management (CRM) Software: CRM platforms like Salesforce, HubSpot, or Zoho CRM help Sales Assistants manage and track leads, interactions, and opportunities throughout the sales process.

Email Outreach Tools: Tools like Outreach.io, SalesLoft, and Yesware facilitate personalised and automated email outreach, allowing Sales Assistants to manage and track their email campaigns.

LinkedIn and Social Media Platforms: Proficiency in LinkedIn and other relevant social media platforms enables Sales Assistants to research prospects, engage with leads, and establish professional connections.

Sales Intelligence and Prospecting Tools: Tools like ZoomInfo, DiscoverOrg, and LinkedIn Sales Navigator provide valuable insights into prospects' roles, companies, and contact information.

Communication and Collaboration Tools: Tools like Slack, Microsoft Teams, or communication within CRM systems facilitate real-time communication with the sales team and other departments.

Appointment Scheduling Tools: Sales Assistants can use tools like Calendly, Acuity Scheduling, or HubSpot Meetings to schedule appointments and demos seamlessly.

Data Enrichment Tools: Tools like Clearbit or InsideView help Sales Assistants enhance lead data with additional information, enabling more personalised outreach.

Email Tracking and Analytics Tools: Email tracking tools like Mailchimp, Mixmax, or HubSpot Email Tracking allow Sales Assistants to monitor email opens, clicks, and engagement metrics.

CRM Integrations: Familiarity with integrating CRM systems with other tools like marketing automation platforms (e.g., Marketo, Pardot) and lead enrichment tools enhances efficiency.

Reporting and Analytics Tools: Tools like Google Analytics, Tableau, or built-in CRM reporting features help Sales Assistants analyse key metrics and track performance.

Document Management and Sharing: Tools like Google Drive, Dropbox, or Microsoft OneDrive facilitate sharing and collaborating on sales documents and resources.

Sales Training and Learning Management Systems: Access to internal training platforms and resources helps Sales Assistants stay updated on sales techniques, product knowledge, and industry trends.

Web Conferencing and Video Tools: Platforms like Zoom, Microsoft Teams, or GoToMeeting enable Sales Assistants to conduct virtual meetings and demos effectively.

Task and Project Management Tools: Tools like Trello, Asana, or Monday.com help Sales Assistants stay organised and manage their tasks efficiently.